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Our 2-Year Jewelry Warranty!

At VUROSE, we are dedicated to crafting jewelry of the highest quality. We believe in the enduring beauty of our designs. To ensure that you experience lasting satisfaction, we proudly offer a comprehensive 2-year warranty that covers your jewelry from our collection.

Comprehensive Coverage

Our warranty provides coverage for gemstone damage, even in cases where the necklace is misused. We stand behind the superior craftsmanship of our jewelry and are committed to protecting your investment.

What's Included:
  • Gemstone Protection: Accidents happen, and we understand that. If your necklace experiences gemstone damage due to misuse, our warranty ensures that your precious gemstones are safeguarded.

Seamless Warranty Process

  1. Contact Us: If you encounter any issues related to gemstone damage during the warranty period, please reach out to our dedicated customer support team at warranty@vurose.com.
  2. Professional Assessment: Our team of experts will assist you in the assessment process to determine the extent of the damage.

  3. Your New Adornment: If the damage falls within the coverage of our warranty, you have the opportunity to replace your item with a brand new one. We want to ensure that you continue to cherish your jewelry.

Exclusions:

Our warranty provides comprehensive protection against gemstone damage caused by misuse or accidents. However, please note that it does not extend to damage resulting from normal wear and tear or repairs conducted by unauthorized parties. Unauthorized alterations or repairs may void the warranty.

Our Commitment to You

At VUROSE, your satisfaction is our foremost concern. Our 2-year warranty is a testament to our unwavering confidence in the quality of our craftsmanship and jewelry. We are here to offer you unparalleled support throughout your ownership of our exquisite necklaces.

Thank you for choosing VUROSE. Your trust in us is greatly appreciated, and we're here to assist you with any questions or concerns related to our warranty and your jewelry.