FAQ

KINDLY VIEW PRODUCT DESCRIPTION AS IT ANSWERS MOST QUESTIONS

What are the diamond-looking stones around the gemstones made of ?

The collection is decorated with small cubic zirconia stones around the gemstones to accommodate the uniquity of the style. As cubic zirconia are flawless and have been proven in many studies to over shine diamonds, they have been chosen for this collection. Thus, effectively creating a more affordable design.

How long and what time does the delivery reach in UAE ?

As VUROSE headquarters officially moved from UK to UAE in 2020 our new delivery timings are as follows;

UAE: Same day delivery for orders before 8 pm. Orders after 8 pm will be delivered the following day. (Cash on delivery option available).

When does the delivery reach for US?

Worldwide shipping : Delivered within 2-8 days

All orders are hand delivered to the receiver, and receiver will be contacted in the same day to ensure appropriate delivery timing.

What does the packaging look like ?

Please see packaging video at the end of any necklace in the collection.

Is there warranty ?

After purchasing a Necklace from our collection, your item is directly recorded under our 5 YEAR warranty scheme. As we guarantee the upmost quality of our designs, even in cases were the necklace is misused leading to a stone falling off- the client is eligible to use their warranty to replace their necklace for a new one.

Is there any other similar necklaces in the market ?

All our designs are completely unique. as they have been developed with the aid of a team of talented creative designers from all across the world to create and combine the gemstones to specific personalities. A personality turned into high end art with the use of premium gemstones, for you to be proud of who you are. Read about our story

How do I know if there are any available jobs at VUROSE ?

Available vacancies would be posted on the careers page. If you would like to be the first to know please register in the careers section. As we are constantly in search of creative minds to come aboard.

What are the length of the necklaces in the 18K rose Gold Vermeil Collection ?

All necklaces are:

Inch: 16 Inch with 2 Inch extender (18 inch )

Cm: 40cm with 6cm extender ( 46cm )

'' Please do not hesitate to email us 'info@vurose.com' or calling us '+971(0) 58 57 56 016' regarding any inquiry ''